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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
13,085 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 13,085 Army service member reviews from North Carolina

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5 out of 5 Stars

I cannot say enough great things about Yoel Stefanos, my loan officer, and Sarah, my coordinator! They both made the entire process so much easier and less stressful. Yoel was knowledgeable, professional, and always willing to help answer questions and guide me through each step. Sarah was equally amazing, staying on top of everything, keeping things organized, and making sure everything moved along smoothly. Their communication, dedication, and teamwork truly made a difference. I am so grateful for all their hard work, patience, and support throughout this journey. They make an incredible team, and I would highly recommend them to anyone looking for a smooth and positive home-buying experience!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

The team was great to work with again. Both Daniel and Wendy stayed on top of all the communication.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars

Alexei was very flexible and dedicated to supporting us in the process while we had an irregular contact schedule.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Thanks very House everybody work together card to help me close my house

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Candy and her team were great. Super helpful on this road on buying a house. They were all great at getting back with answers and communication. Would 100% recommend them.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

Honestly very great process, very involved throughout the way and very helpful but didn’t feel overwhelmed with them harassing me with calls or texts! Felt very personal the whole time as if they were your friends from childhood!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

My experience with Veterans United was absolutely outstanding! From beginning to end, the team made my homebuying journey a positive and rewarding experience. As a veteran, I truly appreciated their professionalism, responsiveness, and commitment to helping me achieve homeownership.A special thank you to Tim for his guidance, patience, and dedication throughout the process. He worked diligently to ensure everything stayed on track and helped make my closing experience smooth and affordable. I am extremely grateful for the exceptional service and would highly recommend Veterans United to other veterans looking to purchase a home.

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

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5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

My loan officer Taylyn Williams and my real estate agent Christa dandeneau were extremely helpful and knowledgeable, made the whole process very easy

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

I had a good experience with Veterans United. They helped me through the process of buying my first home, and I appreciate all their help. I would recommend them to anyone looking to buy a home.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Justin Darr, has been wonderful and so helpful, his attention and understanding of this purchase was heart felt and he demonstrated a level of excellence and dedication to my cause. I am truly grateful that he and the team assembled gave me a chance and my mother’s dream is alive because of his and Amy, Corey, efforts, but had it not been for Justin and Gods servant in Justin it would not have happened. Therefore give Justin a raise and the team a round on me.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

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