Great process and people from start to finish! Highly Recommend






Starting with Blake Thompson through the entire process he was knowledgeable and friendly. He always answered any of my concerns and explained everything to me. I never felt like I was lost in a process or unimportant. Next his team Richmond Por helped keep me on point and up to date on my to do list. There are many things to provide in a mortgage process so having that check list is very helpful. Richmond was always available to explain what was needed from me and why the lenders were asking. Then you are assigned your personal concierge, Brianna was mine. She checked on my needs during the entire process and provided me with many helpful links to homeowners insurance, movers help in turning on utilities and other things that need to be done during a move. Through Brianna, I met Tammy Joe Steinbeck, who was very instrumental in getting me a homeowners policy in time for closing. I have purchased several homes and never has the process been this smooth and easy. Thank you to the whole team and the great work you’re doing for veterans and their family. Yes I would highly recommend them to any veteran looking for a home mortgage.

Words cannot express how thankful I am and how good it felt to have Veterans United, and the entire lending team lead me from "basic training (beginning process of my first home purchase) to my graduation day (closing on my home)! This is such an amazing feeling. From day one, I was so doubtful that I could do this, and my loan officer, K. Long, would tell me to remain calm each time I called with such anxiety. He would calmly tell me, "We got this, don't worry." I felt like I had an entire platoon on my side, which ultimately helped me achieve the goal of homeownership. To add to the battle in my eyes, my loan coordinator, B. Lindsay, had the same positive attitude and reassured me that all would work out, and to let him handle the worrying and the work, and the outcome would work out. I was always kept informed throughout the entire process. I am so, so grateful.




The pre approval process and the final closing was very easy, with no stress.

Absolutely YES I highly recommend this team for your mortgage! They work hard for you and also work together as a team, and that shows.




The teams here are easy to reach and responsive. Everything is well explained and the software system keeps each piece clear and simple to follow.
This company does not take their Veteran reputation for granted. Aaron, Julie and the team were reliable and trustworthy




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Experience first-hand why 338,881 homeowners give us a perfect score!
From initial approval to final signing extraordinary service and top notch knowledgeable helpers.

As a first-time homebuyer, I couldn’t have asked for a better experience. Shawn Shackelford and his team at Veterans United were absolutely wonderful. They made sure every detail was correct and walked me through each step of the process with patience and clarity. I never felt rushed or confused—they took the time to explain everything and made me feel confident in my decisions. I truly appreciate their dedication, professionalism, and support throughout the journey. Highly recommend!





