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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,427

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 2,261 Air Force service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

Todd is extremely personable and took to the time to get to know us and what we needed. Every time we spoke to him about our home loan it felt like chatting with a friend. We were originally only looking for information but Todd made us feel great about moving forward with buying our home!

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

As i said above the team at Veterans United are top of the line professionals who work hard for you in the home buying process.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend

Fantastic experience with Veteran United! I will recommend Nick and team to all my contacts.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

The home buying experience has been absolutely the easiest home buying of all three homes that i have owned. Thanks you Veterans United Homes Loan Team

headshot image of Dylan Kelly

Loan Officer: Dylan Kelly

NMLS# 2029693

5 out of 5 Stars
Would Recommend

The team was attentive, considerate of my personal choices and ensured everything to be smooth. We enjoyed working with our team, they took care of us and answered all of our concerns.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
Photo submission from Reginald F.

We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

I would 10/10 recommend for anyone to use VA homes united and would use them again myself if I needed. They made the buying process as smooth as possible even giving the unique situation I had.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
Would Recommend

Really can't thank the team enough. Who knew that buying a home would be such a seamless process?

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Jeffery was also very helpful to me as I work thru the process of refinancing

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
Photo submission from Cendy M.

Highly recommended!!! I want to thank Veterans United for making the home buying experience easier for me. They were with me every step of the way, especially being a first-time homeowner. Thank you for giving me the ability to provide my family with our forever home.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I really appreciate Rob and his team help me through this process. They made the process as easy as possible and when a hiccup arose, they jumped in after hours to solve it!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

It was my first time buying a home, and I landed on the Veterans United homepage from a Google search, and it really saved the day. All of the documents and appraisals and inspections that have to be done in order to buy a home would have been a nightmare to deal with on my own, and it was all laid out plainly and clearly with the app. My loan officer and the whole team that worked with me were top notch, the to-do list really helps as well, because you get notifications about it as soon as your team put something up for you to do. And basically if you just follow that to-do list and satisfy all of those requirements, everything falls into place. It was surprisingly simple, because all of the complicated things were handled by professionals that really felt like they were working in my best interest the whole time. Thanks again for all the hard work and expertise that was afforded to me, I could not have done it without y'all.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend

My family and I are very thankful for the hard work the team did for us. We are very happy with our purchase and looking forward to creating many memories in our new home.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

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5 out of 5 Stars
Would Recommend

Everyone was awesome and left no questions unanswered. I will always use this team for buying homes!!!

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Would Recommend

Matt and his team were wonderful! We would highly recommend them to everyone!
They are all a 10+
We were blessed that they were our team, Matt, Landon and Joedi - they are great!
If you need a loan, request Matt and his team!!
Thank-you all! Many blessings

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
Photo submission from Dudley W.

From offer to closing in less than 30 days! What more can I say? Thanks to the great Veterans United team and Katie Rose! It’s was a great experience. She kept us on track, was very attentive to our needs/questions, and processed everything very quickly. It was by far the best home loan experience I’ve had in my 62 years!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

1.5 out of 5 Stars

Cole proved to be a great asset in navigating the process. Asli, left much to be desired. There were multiple instances of misinformation, confusion (on her part) as to how the process should progress, and overall Cole found ways to assist and move things forward while Asli's competency was questionable.

Response from Veterans United

Hey Thomas,

I really appreciate you sharing your experience. It’s great to hear that Cole was such a helpful guide throughout the process, but I’m sorry to hear that other parts of the experience left you frustrated. Clear communication is so important, and it sounds like we could have done a better job making things smoother for you. If you’re open to it, I’d love for you to connect with my team so we can learn more and continue improving. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.

5 out of 5 Stars
Would Recommend

Wendy and her team were amazing. This is the third home I have purchased and by far has been the best experience. I had constant communication throughout and everything was very well explained. This home buying experience was SO much better than my previous and I just cannot put into words how much easier everything was with Veterans United. The online process was smooth and quick. Everyone I work with are shocked at how fast I was able to close on a home!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

More Reviews

See all 417,427 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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