The entire team was amazing, responsive, helpful, and honestly could not have e asked for more
This is our second time buying a home with the help of Veterans United and once again we are extremely satisfied. Our team was amazing and always available when we needed help. When issues arose we witnessed their quickness, willingness, and professionalism to handle the issue. We could not have asked for a better team. Once we found the house we wanted everything moved quickly and proficiently. Thank you all so much!
It was stressful but my team got us the house and got us where we needed to go! Thank you all so much!
Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.
I love Veterans United
Paige Thompson is absolutely the worst to work with she does not return phone calls. Everything would have went great except for the last hour and a half whenever unnecessary drama and stress.
Response from Veterans United
Hi Justin,
I really appreciate you sharing this feedback — I’m so sorry to hear that things got stressful toward the end of the process. That last stretch before closing is already nerve-wracking enough without added frustration, and I can imagine how upsetting it must’ve been not to get the communication you needed when it mattered most.
I’d really like to dig into what happened here so we can learn from it. If you’re open to it, I’d love for you (or the borrower, if you’re writing on someone’s behalf) to reach out to our Client Advocate team. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re around from 9 a.m. to 5 p.m. CST, Monday through Friday, but if it’s easier to email, feel free to do that anytime.
Adam and the team always go above and beyond to keep me informed with every process and options. They are quick to answer any and all questions. 10/10!
The experience with Veterans United was absolutely fantastic. From start to finish my team was very responsive to all my inquiries and concerns. The process was very stress free for the most. I would recommend that any Veteran looking to purchase a home contract Veterans United today.
Give my team a bonus!
For my first home buying experience, you all really took the anxiety out of everything for my wife and I. We truly appreciated this superb customer service and plan to use this service again.
Excellent team work and their communication with me was outstanding. I couldn’t ask for better people to work with. Their commitment to excellence showed every day.
Working with Gabe and Melissa was amazing. They made my first home buying experience the best.
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I highly recommend Veterans United! This was an awesome experience! Very helpful people, quick answers to my questions. It was a seamless experience and I highly recommend Rain Mitchell and Craig Blumfield. I just can't commend them enough!!!
